FAQs

Kevin's Auto & Truck Repair LLC

Have an auto repair or maintenance-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Are your mechanics ASE certified?

    Our mechanics possess various certifications, including ASE certification, ensuring their expertise in automotive repair and maintenance.

  • What is your customer satisfaction policy?

    We provide select product warranties and have a track record of consistently satisfied customers, demonstrating our commitment to quality service.

  • How often do I really need to have my oil changed?

    We recommend scheduling an oil change every 5,000 miles or every six months, whichever occurs first, to maintain optimal vehicle performance.

  • Do I need an appointment for repairs or maintenance?

    Yes, we kindly request that you schedule an appointment through our website for all vehicle repair and maintenance services.

  • How long have you been in business

    Our establishment has been operational since 1999, accumulating over 35 years of industry experience in automotive repair and maintenance.

  • How long will my repair take?

    Repair durations vary based on the complexity of the issue. Simple services like oil changes typically require 30-60 minutes, while more intricate repairs may take several hours or multiple days. We provide a detailed time estimate when you schedule your appointment.

  • Can you work on all vehicle makes and models

    Our services cover a wide range of domestic and foreign vehicles, including cars, SUVs, sedans, trucks, vans, and diesel trucks.

  • What should I do if my check engine light is on?

    Remain calm and assess for any immediate performance issues. We advise scheduling a diagnostic check promptly to identify and address the underlying cause.